Absolutely the best experience I have ever had. Klaus and his wife Simone are phenomenal. Honest and caring which isn't what you expect to hear about car sales people. I drive an hour and a half to come here, and I would do it all over again. I will definitely be recommending to anyone that I know looking to buy a car. FABULOUS!!!
Best car buying experience of our entire lives! Klaus and his wife, Simone are genuine, honest, charming people who clearly care about their customers. We bought a luscious red/palomino 560SL. As newcomers to the Mercedes family, Klaus patiently showed us how to remove and replace the hard top as well as other care details. This particular one didn't happen to have the first aid kit; he quickly offered to put one in for us before it ships. A silly detail but one that shows attention to detail. We can't recommend Schmitt Imports highly enough; our only regret is that we live many hours north! Thank you Klaus & Simone; best wishes to your sons and their racing. Hope to see you again in the future!
Amazing customer service. Very friendly and honest. We drove 6 and 1/2 hours to look at a vehicle at Schmitt imports. We were not disappointed at all. We ended up buying the vehicle and had it shipped to our home. It arrived in 1 day! Thank you Schmitt Imports!
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Klaus was very nice, helpful, and accommodating. He responded to every email with professionalism in a very timely manner. Definitely recommend.
Overall great experience.
Genuine A++ experience - one of the good guys in a tricky industry. 100% recommended. Honest and super helpful. Could not be happier.
Responded right away. I was inquiring and the we're very polite and helpful.
Very Professional, unlike most dealers in that there was never any pressure to make a purchase. Closing was a breeze. I will refer all friends and family to shop there for their next automobile!
Awesome people. Made the process very easy.
The dealer is so nice, and he is very patient. I like this car.
It's now been about thirty days post purchase of my vehicle. I am not a person that usually reviews experiences however, this experience was excellent!! I purchased a 2014 Fiat Abarth from Schmitt Imports this past December. I am a single lady with horrid past experiences with dealers. When I arrived at the dealership, I was greeted with a friendly smile by Simone and Klaus. Simone was the most helpful finance manager I have ever encountered. Her advice and service made the process easy, I was so nervous!! Klaus was excellent with the presenting the details of the car and answered every question I had honestly. His professional experience with cars gave me comfort, knowing his expertise with turbo engines, I had no questions unanswered. In fact he gave me helpful tips. Both Simone and Klaus made me feel like family and made this experience one I will never forget. Thank you both so much!!